Use the two links below to claim your account and configure multi-factor authentication. This is a two-step process which should be completed sequentially. We have created the video below to help walk you through the process.
Claim Your Account
New to Providence and need your network account? Start here to claim your account, configure your security questions, and set your password.

Configure Multi-Factor Authentication (MFA)
Once you have claimed your account, you need to setup Multi-Factor Authentication (MFA) to access the network when you are working remotely.
Once you have successfully completed the two steps above, your account is setup and ready for use!
If you are experiencing any issues, please click on the links below for additional help.
Account Claiming and MFA Resources

Reset Your Password
Can’t remember your password? Use this link if you can't remember your password. You must have setup multi-factor authentication to use this feature.
Remote Work Guidance
Information Services resources to assist caregivers working remotely from home.
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